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The temperatures are dropping, the snow is piling up and it’s time to head north to go play! But did you ever arrive at your vacation home for a long weekend only to find out you had no water? The heat was on and everything seemed warm, so why would frozen pipes happen?

First.. How to Detect and Thaw Your Frozen Pipes

Did you turn your water on and only a trickle comes out? Is the location near an exterior wall where the water enters the home? You likely have a frozen pipe!

1. As you try to thaw the pipe, keep the water on and the flow will help to melt the frozen area..
2. Apply heat, but only use an electric heating pad wrapped around the frozen pipe, a portable space heater (keep way from flammable materials), a hairdryer, or wrapping pipes with towels soaked in hot water. Never ever use a blow torch, kerosene, propane or open flame of any sort to thaw pipes! There is high fire danger associated with these methods!
3. Apply heat until full water pressure is restored. If you can’t thaw the frozen pipe or locate the frozen area, call  the experts at Capital Well 800-924-1192.
4. If one pipe is frozen, you could have multiple areas in your home!  This is another good reason to call in the professionals!
Reference:  Recommendations from the American Red Cross

If you’ve tried to thaw your pipes yourself to no avail:

Many people might not know that the main cause of frozen pipes starts externally, not just under the bathroom or kitchen sinks. There are many factors that can contribute to this including: drafts, cracks in the foundation, seasonal ground water saturation, depth of frost in the ground, proximity of water line to ledge and so forth. But did you know that the number one cause of frozen pipes is snow blowing or clearing a path to a bird feeder, dog pen or plowing a driveway? Maybe a “helpful” neighbor decided to plow a path for you because they knew you would be coming up to camp?  If your water line is under any of these exposed areas, removal of the insulating snow can cause the frost line to plunge to the depth of your water pipes. Bottom line, you don’t know what’s down there and you may not know where the frozen line is located, causing expensive excavation and pipe replacement.

What’s the ultimate solution? Installing Heat-Line® and Retro-Line® systems which provide energy-efficient, and most importantly- safe, internal frozen pipe protection for new or existing water supply pipes and sump pump lines.


heatline-retroline cable


1. Capital Well installs Heat-Line® and Retro-Line® systems, the most reliable internal water pipe freeze protection systems available on the market, and have over 30 years experience.
2. No need to excavate in most cases! Installed inside the pipe.
3. Internal thermostatically controlled- self-regulating technology automatically adjusts heat as needed. No timers needed!
4. 5 Year Warranty

Want to transform your vacation cottage into a year-round property or just be secure that you’ll never have to deal with an expensive frozen pipe situation at your main residence?
Get started with a Heat-Line®Water Pipe Freeze Protection System installed by Capital Well Clean Water Center today!
Call us today at 1-800-924-1192 or fill out our quick form: Contact Me About Freeze Protection

A service rep will contact you.

Learn More: Read the Heat-Line® Retro-Line® Brochure

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Let us help you to get the best quality water in your home while making sure NH kids have food security when returning to school this year. To support Drinking Water Awareness Month, Capital Well will donate 10% off all water treatment to the Backpack Program through September!

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